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benefits from big data by extending channel reach from point of sale, Web and call center to include mobile and social capabilities. Rewards may be accrued by more than purchases; people may also earn them for being good product or brand ambassadors. Rewards may also come from more than personal contributions — social relationships may be included (descriptive analytics).
involves the tracking and interpretation of public discussions, often on social media such as Facebook, Twitter and LinkedIn, to see how the general public feels about an organization (its brand, products and services) or broader themes that affect corporate performance (such as politics, large-scale events and overall social sentiment) (diagnostic analytics, descriptive analytics).
Distribute data through multiple data-streams to your customers' Business Intelligence environment in real-time.
Highly accurate Text Analysis to determine the language your customers speak.
Use this API to detect the language and the polarity of a text message.
Unleash full Text Analysis opportunities with emotion classification.
The first monitoring tool that tests all web analytics data.
A consent module enabling your customers to comply to any cookie legislation.